Change Management Program
Driving Smooth & Sustain Transformation with Structure, Empathy, and Impact
At the heart of every successful transformation is not just process or technology—but people.
Our Change Management Program provides a structured and integrated approach to guide organizations through successful transformations. It ensures that change is not only implemented—but understood, adopted, and sustained across all levels
We combine proven frameworks like Lewin’s 3-Step, Kotter’s 8-Step, Prosci’s ADKAR®, and the Kubler-Ross Emotional Curve, guiding both the organizational process of change (OMOC) and the people side of change (PMOC) – so adoption sticks and results endure.
A Unified Framework for Change
Our integrated model helps you move confidently across three key phases:
|
Phase |
Key Concepts & Tools |
|---|---|
|
1. Unfreeze & Prepare |
• Lewin: Unfreeze mindset |
|
2. Lead & Enable Change |
• Lewin: Changing • ADKAR: Knowledge & Ability |
|
3. Refreeze & Sustain |
• Lewin: Refreeze change |
What We Deliver: A Full-Spectrum Change Management Tools
1. Leading People Through Change
Empower leaders to guide teams emotionally and strategically
- Use psychology traits, brain science and self-awareness to lead with empathy
- Apply the Kubler-Ross curve to understand resistance
- Adjust leadership & coaching styles across phases of change
2. Change Management Fundamentals
Establish a clear, executable roadmap & masterplan
- Clarify what’s changing, what, why, where, when, who it impacts, and how of change
- Implement the ADKAR model to support individual transitions
- Set up your internal Change Management Office (CMO) or A, B, C team for long-term success
3. Building Awareness & Urgency
Lay a compelling foundation for change
- Establish urgency leveraging market trends, diagnostics, and leadership narratives
- Align guiding coalition of champions, sponsors, and change agents
- Map stakeholders and assess readiness
4. Creating Desire & Ownership
Move from compliance to commitment
- Co-create change vision and purpose that resonates
- Launch campaigns that energize, inform, and engage
- Align messages with internal motivations
5. Managing Risk & Resistance
Tackle resistance before it derails your change
- Use risk and empathy maps to pinpoint pressure points
- Mitigate resistance with proactive coaching and dialogue or resistance management
6. Strategic Communication Planning
Communication is strategy in motion
- Craft messages tailored by stakeholder group, media & channel, and change phase
- Define tone, cadence, and feedback loops
- Ensure communications are two-way and timely
7. Building Capability
Equip your teams to thrive in the new reality
- Conduct Training Needs Analysis (TNA)
- Develop learning journeys and internal coaches
- Foster a continuous learning and growth mindset
8. Reinforcement & Metrics
Make change stick through tracking and feedback
- Embed change actions into project milestones (PM-CM integration)
- Track adoption, resistance trends, and KPI movement
- Course-correct with data and real-time feedback
Why Our Change Management Works
✔ End-to-End Integration
Change is embedded across strategy, execution, and culture—not siloed or isolated
✔ Human-Centric by Design
Empathy mapping, emotional awareness, and communication fuel every step
✔ Proven Frameworks. Tailored Execution.
We combine best-practice models with your real-world context
✔ Focus on Sustainability
Our reinforcement strategies ensure lasting behavior change—not just short-term wins
